Returns/Exchange Policy

No face masks or sale items will be accepted for return or exchange.
All returns & exchanges must be approved.
Please contact: info@oscardo.com for approval.
The policy lasts 30 days since the purchase date & the receipt or proof of purchase is required.
If approved, please send the item(s) in original packaging to: Oscardo LP., 55 Durum Road, Unit #122, Centreport, MB, R4B 0A6
All the returns are inspected, and refund or exchange is granted upon approval.
For the credit card charges 5% additional fee may apply.
The bank return takes 7-10 working days.

Shipping

The orders are shipped within 2-3 working days upon receiving.
Lost packages are refunded or replaced only for trackable shipments.
To be eligible for the refund you should consider using a trackable shipping service or purchasing shipping insurance. Shipping costs are non-refundable.
There is no warranty for deliveries by shipping companies (UPS & Canada Post) and the delivery time is only an estimate.